Leads and coaches the onboard Sales Attendants to achieve revenue targ
Makes sure of smooth operations of the In-House Shop, including stock receipt, storage management, shopfloor management, people management (Sales Attendants)
Communicates regularly with shoreside team to clearly understand company strategies and to ensure successful implementation with resources provided by the Company
Makes onboard marketing & promotional plans proactively within given resources, shares successful practices / makes suggestions to shoreside and other ships so as to achieve fleet goal
Collaborates with other departments according to company strategies to achieve common goal
Manages daily reports to shipboard and shoreside
Provides suggestions on stock replenishment to the main offices in order to improve Guest’s satisfaction and increase the shops revenue
Gathers feedbacks on product offerings/price positions/etc. and report to the Company with insights for improvement
Facilitate a work environment that supports a successful safety culture. Is responsible for ensuring that his/her team implements and maintains an effective Hess management system. Enforce and promote Safety procedures in the team/Department under responsibility.