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SCENIC CRUISE : AMOS Controller

  • Operate, audit, and maintain the AMOS system onboard 
  • Manage technical stores and inventory
  • Liaise with the engineering, Deck and technical department to ensure all equipment is correctly registered in AMOS
  • Conduct inventory audits, cyclic counts, ensure stock values in the system match physical locations, identify obsolete /frozen stock and initiate corrective actions
  • Provide training and support to officers and stores personnel on AMOS usage and stores best practices
  • Work with shore-side technical purchasing/operations teams

WORLD CRUISES: Guest Relation Manager

Responsible for Coordinating, organizing and supervising front office operations through
directly managing guest service staff and night duty staff. Financially accountable forthe
daily cash float of the reception team. Act as leader of the front desk team and ensure
your team provides and operates to the highest level of customer care. Foster close
relationships with other departments. In charge of cabin upgrades. Follow up on any
specific guests’ requests and deal with guest complaints efficient and with the highest
level of customer care. Ensure the daily complaint log is updated and issues have been
resolved within the given time frame. Ensure that the reception desk is always in
immaculate order and presentable. Schedule your team fairly, efficient and according to
the duty plan. Guest Relation Manager and his/her team provide standards of service
consistent with Company s standard and warranties an unparalleled vacation
experience for our guests.

WORLD CRUISES: F&B Supervisor

The F&B Supervisor is responsible for overseeing daily front-of-house operations within a designated restaurant outlet. This role ensures that service standards are consistently met, team members are well-coordinated, and guests receive exceptional dining experiences. The supervisor acts as a key link between service staff and management, supporting the Outlet Manager in achieving operational goals and maintaining brand standards.

COSTA CRUISES: Shop Specialist

The Costa Shop Specialist is an expert in an assigned department or specialized functional area, responsible for delivering distinctive guest experiences and driving sales results. The Costa Shop Specialist sells a wide assortment of high-end and luxury products in a sophisticated retail environment, and is accountable to be knowledgeable and up to date on the products and unique offerings available onboard. The role also helps always maintaining visual standards and cleanliness within the store, as well as ensuring that stock levels on the floor are adequate (refilling stock as necessary). A Costa Shop Specialist is also in charge of monitoring their section, and assisting in other categories when needed. The position fosters a collaborative leadership, while personally exhibiting the Costa Values and Culture Essentials.

SCENIC OCEAN: Laundry Attendant

A Laundry Attendant is responsible for handling all washing, drying, pressing, and folding tasks to ensure garments and linens are kept clean and in excellent condition. This role includes sorting items, checking for stains or damage, operating laundry equipment safely, and maintaining an organized and hygienic workspace. The Laundry Attendant also ensures that all laundry items are properly labeled, handled with care, and delivered on time, supporting smooth daily operations and high service standards.

WORLD CRUISES: Crew Entertainment Host

The Cruise Entertainment Host is a frontline, guest-facing professional responsible for 
facilitating onboard entertainment activities, delivering exceptional customer service, and 
managing guest engagement across all entertainment venues. This includes conducting a wide 
variety of shipboard activities, guiding guests through programming, building guest 
relationships, promoting premium experiences, and supporting entertainment operations. Hosts 
serve as the primary interface between guests and entertainment programming, creating 
memorable experiences through genuine engagement, professionalism, and enthusiasm. Hosts 
work collaboratively with the Supervisor Host and other departments to execute entertainment 
programs and do not hold supervisory responsibilities.

VIKING OCEAN: Stateroom Steward/ess

The Stateroom Steward/ess provides Guests with a professional, personalized housekeeping service 
at all times. This includes, but is not limited to, maintaining high standards and consistency of cleanliness 
of the Guest staterooms while providing our Guests with outstanding customer service.  

It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction 
and repeat business, which in turn, will increase revenue and profitability of the company.

VIKING OCEAN: Waiter

The Waiter ensures efficient food and beverage (F&B) operations and maintains high productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.

It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction.

VIKING OCEAN: Executive Chef

The Executive Chef ensures the efficient operations of all food production areas, by consistently analyzing the food production quality & cost, keeping within budget & monitoring time management.

You are required to implement and maintain all service standards as determined by the Corporate Office, and it is your duty to provide your team with ongoing training and support.

It is your responsibility to ensure safe, quality food production, and to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.

VIKING OCEAN: Chef de Cuisine

The Chef de Cuisine (CDC) supervises and manages the entire Galley of the venue assigned to them, ensuring the smooth operation of all events, food preparation, presentation and delivery, over the course of service in that venue, and that the quality standards & procedures are in line with Company Procedures and STAR Service Standards.

You are required to serve as a link between your assigned Galley and the Main Galley.

It is your responsibility to ensure safe, quality food production, and to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.