VIKING OCEAN: Head Waiter / ess

Job Description

The Head Waiter assists the Restaurant Manager to ensure efficient food and beverage (F&B) operations and maintains productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.

You are required to be self-motivated and run outlets independently, continuously making the effort to coach and develop the Restaurant Team.

It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.

Job Qualification

• A required minimum 2 years’ experience as a Head Waiter, Assistant Maitre’d, or similar position, within a premium brand hospitality environment. Shipboard experience in the position is required.
• Must be a minimum age of twenty-one (21) years old; physically fit and in good health.
• Fluent in English - must have excellent English communication skills to clearly communicate to the Restaurant Team and Guests.
• Must have experience in leading multi-cultural teams and be flexible, stress resistant, and a hands-on team player.