The Utility/Hotel Custodial cleans and maintains all Guest/crew public areas, cleans and maintains all officer/crew cabins and pool areas, according to company standards and procedures. This position rotates in various housekeeping operations, as required by the department.
You are required to work both day and night shifts, as required.
It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction.
You are required to report any maintenance issues in your assigned areas.
One year’s experience as a Utility/Hotel Custodial or similar position in a premium brand hospitality environment, or a formal hospitality training and a minimum of 6 months experience, is required; previous hotel and shipboard experience is preferred. ? Must have good English communication skills, including an ability to fluently interact with native English speaking guests.
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; must be flexible and stress resistant, team player, shows commitment.
Must be able to work with various chemicals, hazardous materials, and cleaning tools.
Knowledge in floor care and experience in operating floor cleaning equipment is preferred.
Must be physically fit and able to handle 50+ lbs., must be able to do extensive walking and have the ability to stand on your feet for a long time.
Must have a comprehensive understanding of basic Public Health and Sanitary Policies compliance.