Scenic: Cabin/Laundry Steward

Job Description

Responsible for delivering high standards of cleanliness and guest service in line with Company procedures. Duties include:

• Cleaning and servicing up to 16 guest cabins, including turndown and embarkation setup.

• Maintaining public areas, guest amenities, linen, and supplies.

• Handling guest and crew laundry, as well as checking laundered items for quality.

• Assisting with guest satisfaction through courteous service and participation in Company activities.

• Supporting embarkation, events, and daily program needs.

• Reporting guest complaints, damages, or deficiencies promptly to the Supervisor.

• Ensuring hygiene and safety compliance in all areas according to HACCP regulations.

Job Qualification

• Min. 2-years’ experience in the house keeping department
• Experience in 4* or 5* operations (Hotel and/or cruise ships)
• Highly proficient in spoken and written English
• Knowledge of HACCP
• Excellent knowledge of the chemical products
• Self-organized, disciplined and reliable
• Problem solver, troubleshooter
• Work under pressure and stressful situation
• Smart presentation
• Team player
• Familiar to work in a multicultural environment
• Outgoing toward guests
• Having an eye for guests’ needs