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HOLLAND AMERICA LINE: Beverage Runner

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Job Description

Responsible for providing courteous and professional service to our guests and fellow team members while striving to meet and exceed our revenue goals. Responsible for assisting all Bartenders, Servers, and Dining team members in the preparation and service of quality beverages according to all recipes and standards. Facilitating the prompt service of all products with a friendly, individualized experience for each guest. Beverage runners assist all beverage operations in all service areas and restaurants, including special events throughout the vessel by performing the essential duties and responsibilities listed below. Responsible for educating external and internal guests about our premium beverages and other retail products. Be willing to go the extra mile to assist guests and team members and recognize that every interaction is important, no matter how big or small.

Job Qualification

  • Excellent command of the English Language
  • Knowledge of principles and processes for providing customer and personal service including needs assessment, problem resolution and achievement of quality service standards
  • Basic knowledge of beverage handling procedures with regard to public health standards
  • Excellent appearance, self-starter
  • Ability to handle food and hot beverages
  • Maintain a positive morale and professional attitude.
  • Revenue and guest satisfaction focused.
Vocational
21 - 35 years old
1 years
Preferably with Passport, Seaman's Book, and BST

Please bring along with you:
- CV
- Recent Photo 4x6
- photocopy of National ID Card
- Certificates of employment (Original and Copy)
- 2 last contracts Appraisals (for shipboard experience)
- Photocopy of Family Cert. (KK)
- Photocopy of Birth Certificate
- Be in a business attire is a must.

IMPORTANT!
Please bring your CV and Reference letter or Certificate of Employment (Original and Copy) from your previous company. 
For ex-crew (those with shipboard experience), please bring PASSPORT, SEAMAN'S BOOK, and 2 last-contract APPRAISALS. We will not continue the interview without those documents.