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COSTA CRUISES: Butler (Japanese Speaking)

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Job Description

  • Provides delivery service in Suite Guests, including refilling minibar and offering assistance for any requests (i.e. appointments, cocktail parties, special functions), in order to ensure an excellent service, in accordance with Company standards
  • Provides additional services (i.e. shoeshine, luggage packing and unpacking, laundry service, excursion booking,) in order to ensure Suite Guests satisfaction, as per Company standards
  • Maintains and cleans Suites and corridor of the assigned area, in order to offer the best quality service according to Company standards
  • Promotes sale of excursions, Club Restaurant, and any activity on board and handles all the bookings and requests for the Suite Guest, in order to provide the best quality service, in accordance with Company standards
  • Is responsible for the cleaning and tidiness of his/her locker and sanitizes weekly his/her pantry in order to respect sanitation rules as per Company procedures
  • Report any complaint to the Supervisor in order to provide a fast and effective solution in compliance with Company procedures
  • Assists in Guests embarkation/disembarkation when needed in order to support the staff as per Company procedures
  • Takes active part in a work environment that support a successful safety culture. Is a dynamic contributor in following safety policy and procedures.
  • Follows the instructions received as per protocol applied on Covid-19 spread prevention rules
  • Supports an effective health and safety culture proactively informing Guest on any infringement or missing application of procedures and reporting to the Head of Department the critical situation
  • Maintains a high responsible approach applying social distancing rules also during non-working activities
  • Supports the new organization of the onboard activity performing tasks enhancing health standards (i.e. temperature screening, sanitization of the working place, instructions to passengers)

Job Qualification

  • At least 1 year experience as Valet or similar position in other Cruise Company
  • Working experience should not be more than 1 year ago
  • Able to speak Japanese
  • Pleasant personality
  • Good English
  • No Visible Tattoo
High school
21 - 35 years old
1 years

Preferably with Passport, Seaman's Book, and BST

Please bring along with you:
- CV
- Recent Photo 4x6
- photocopy of National ID Card
- Certificates of employment (Original and Copy)
- 2 last contracts Appraisals (for shipboard experience)
- Photocopy of Family Cert. (KK)
- Photocopy of Birth Certificate
- Be in a business attire is a must.
- Preferably with Certificate of Language Proficiency

IMPORTANT!
Please bring your CV and Reference letter or Certificate of Employment (Original and Copy) from your previous company. 
For ex-crew (those with shipboard experience), please bring PASSPORT, SEAMAN'S BOOK, and 2 last-contract APPRAISALS. We will not continue the interview without those documents.